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resortInformation

Balcony View
Palms Resort
2500 N. Ocean Blvd
Myrtle Beach, SC 29577

Toll Free: (800) 300-1198

Check-In: After 4PM
Check-Out: 11AM
Check-In Age: 21
Pets: No

Overview

Palms Resort features spacious one-bedroom suites and two and three-bedroom condos, many with oceanfront views. All accommodations include a private balcony and in-room kitchen, making it the perfect spot for your next vacation.

 

Property Amenities

  • Beautiful Oceanfront Lawn
  • Exercise Room
  • Free Wi-Fi
  • Guest Laundry
  • Free Local & 800 Calls
  • Beach Access
  • Oceanfront Outdoor Pool (seasonal)
  • Heated Indoor Pool
  • Indoor & Outdoor Whirlpools
  • Indoor Kiddie Pool
  • Conveniently Located Vending

Room Amenities

  • Private Balcony
  • Climate control
  • Coffee maker and complimentary coffee
  • Free W-Fi
  • Cable TV
  • Linens/Towels
  • Washer/Dryer (in 2 & 3 Bedrooms)
  • Voicemail
  • Refrigerator
  • Microwave
  • Stove/Oven
  • Toaster
  • Hairdryer
  • Basic Cookware/Dinnerware

Policies

Check in time is 4 pm or later. Check out time is before 11 am. Daily housekeeping services are not provided. A departure cleaning fee is included. The credit card used for the deposit must be presented at check-in, with matching photo ID. One responsible adult, 21 years or older per unit. Pets are not allowed.  A fine of $500 will be assessed if a pet is brought into a unit.  Service animals are not considered pets when required to perform a specific duty for the owner, and must be registered at the front desk at check-in.  Emotional support animals however are considered pets and are not allowed at any time. An additional $10 per person, per night may be added for adults ages 17 or older; kids 16 or younger stay free within maximum occupancy. Pack ‘n Plays are available on a first come, first serve basis and must be requested prior to check-in. Photo identification and credit card are required upon check-in for incidental charges. All special requests are subject to availability upon check in. A $10/night per vehicle registration fee will be charged at check-in. Due to parking restrictions motorcycles, trailers, mopeds, golf carts and related equipment are not permitted on Palms property. You may register one vehicle for one bedrooms and up to two for three bedrooms. Total includes room, resort, booking, destination marketing fees, and taxes as well as any purchased additional services. Taxes and fees subject to change.

We are unable to accept cash.

A $200 credit card pre-authorization is required for a security deposit on your arrival day. The authorization will be released after check-out and will only be charged if there are damages, missing items, excessive cleaning requirements, unpaid balances, if check-out procedures are not followed or checking out later than 11 a.m. Pre-authorization will be released within 10 days of departure less any charges. Availability of funds may vary based upon your financial institution and account type and may take 10+ days.

Reservations booked prior to 72 hours before arrival: The first nights room and tax as well as any additional services for the first night of your stay will be charged to your credit card to guarantee your reservation.  Remaining balance will be automatically charged 72 hours prior to arrival to the credit card on file; if we are unable to process the card on file for the balance due, the reservation will automatically be cancelled and the deposit will be forfeited.
Reservations booked within 72 hours of arrival: Full payment including taxes, fees and any additional services is due at time of booking.

Palms Resort Vacation Interruption Protection (VIP) Plan

Add Palms Resort’s Vacation Interruption Protection (VIP) Plan to your reservation in order to protect your vacation investment (call for pricing details!). The VIP Plan can be purchased at the time of booking or within 24 hours of booking, and will offer you the following great benefits to give you complete peace of mind before and during your hard earned vacation:

  • Cancel any time before 4 PM on your check in day and your deposit will be refunded in full
  • Make changes to your reservation as you need*
  • In the unfortunate event that your stay is cut short, you will receive a refund for the remaining portion of your stay*

By declining the VIP Plan, you understand that the following will apply to your reservation:

  • The reservation deposit is non-refundable
  • Any changes made to the reservation, prior to arrival, will incur a $20 fee per change; changes include, but are not limited to date changes and room type changes*
  • No refund for early departures

*Any changes will require your booking to be re-calculated based on the current best available rate and the new actual length of stay. Early departures require checkout by 11:00am.

VIP Plan is not valid with winter rental snowbird reservations, third-party reservations, or Advanced Purchase reservations. Other exclusions may apply.

Accidental Damage Protection

Accidents happen, but that shouldn’t be a concern while on vacation. This agreement covers non-negligent or accidental damage to your unit that may occur during your stay. If something breaks, simply let us know immediately and your agreement kicks in to repair or replace the item. Most importantly, you are provided with peace of mind and can get back to enjoying your vacation with no worries! 
  • The Accidental Damage Protection Plan is an optional fee that is $39.99.
  • This plan provides coverage for up to $1,000 of accidental damage.
  • This may include but is not limited to; furniture damage, scratches, scuffs or spills on carpet, bedspreads, broken lamp or scratches or scuffs to walls.
  • This fee is non-refundable and is added to your balance.
  • Any damage claim must be reported to the resort prior to check-out.
  • The Accidental Damage Protection Plan does not cover intentional or malicious damage due to abuse or damage incurred while violating resort guidelines. For example, this may include but is not limited to smoking, pets, parties or other resort guidelines.
  • If you opt to decline this optional coverage, a $200 preauthorization to a credit card will be required at check in to cover potential damage. 
 
WHAT IS INCLUDED: Minor, non-negligent damage to the unit. This may include but is not limited to scratches to the furniture, walls, accidental breakage of glassware, spills, minor stains, and accidental furnishings breakage. Each registered guest is protected by this waiver and will not be obligated to pay for accidental loss or damage to the unit or its contents up to $1,000.
 
WHAT IS NOT INCLUDED: Intentional or Neglectful damage to the unit.  This may include but is not limited to: damage caused by a party, damage caused by smoking or pets, theft or removal of unit inventory, furniture breakage if determined to be negligent. All damage must be reported by the guest prior to checkout. Damage not reported prior to check out or discovered by the resort is not covered. Damage to guests’ personal property is not covered. 
 
WHAT IF I DECLINE THE Accidental Damage Protection Plan?  If you decline this optional plan, we will run your credit card for a $200 preauthorization at arrival to cover potential damage. If there is no damage to the unit, this charge will be removed seven to ten business days after your stay. If damage does occur, repair/replacement costs for damages will be deducted from this deposit.  Any costs that exceed the deposit will be charged to the credit card on file.

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